Shipping policy
What countries do you ship to?
We ship worldwide! 🌎
However, there are some exceptions. Katanas and Swords usually ship fine, but larger items can be more challenging in some countries.
Countries Where We Successfully Ship Large Sharpened Katanas:
- USA
- Argentina
- Australia
- Brazil
- Canada
- Finland
- France
- Germany
- Hungary
- Mexico
- New Zealand
- Norway
- Romania
- Saudi Arabia
- Spain
- Sweden
- United Kingdom
Countries with Restrictions on Knives:
- Belgium
- Bhutan
- Brunei
- Cambodia
- Canada
- Chile
- China
- Denmark
- Hong Kong
- Iceland
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Laos
- Macao SAR
- Malaysia
- Maldives
- Nepal
- Philippines
- Russia
- Switzerland
- Taiwan
- Thailand
- Turkey
- Ukraine
- United Arab Emirates
- Uruguay
- Vietnam
Countries with Restrictions on Swords:
- Afghanistan
- Austria
- Belgium
- Bhutan
- Brunei
- Cambodia
- China
- Denmark
- Hong Kong
- Iceland
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Laos
- Macao SAR
- Malaysia
- Maldives
- Nepal
- Philippines
- Qatar
- Russia
- Taiwan
- Thailand
- Turkey
- Ukraine
- United Arab Emirates
- Uruguay
- Vietnam
Please note these lists may change. We strongly recommend checking your government regulations and customs rules before purchasing to avoid having your items seized. Packages must be ordered and addressed to someone at least 18 years old.
We are not responsible if your customs agency seizes your item. By placing an order, you confirm that you've checked the import rules. You are responsible for ensuring your item can be imported.
For customers in U.S. territories or overseas military installations, please verify with your command center how to best receive your order. Samuraiswordman is not responsible if you cannot receive your order in an unauthorized area.
When will my order arrive?
USA Orders:
We process and ship orders within 1-4 business days (not counting weekends and holidays). Typically, USA orders arrive within 3-7 business days after shipment. However, orders to Hawaii, Alaska, PO boxes, and military bases may take up to 15 business days or longer. Thank you for your patience! If you think your order is delayed beyond our usual timeframe, please contact us for an update.
International Orders:
We aim to process and ship international orders within 3-5 business days (excluding weekends and holidays). After shipping, your order may take 10-15 business days to arrive, but it could take longer if it gets held up in customs. Customs procedures vary by country, and delays can sometimes last up to 60 business days. If you suspect your item is stuck in customs, please reach out to your local shipping service for assistance.
Pre-sale and custom orders:
Pre-sale orders are for products that are not yet released; ordering in advance secures popular products before launch. A deposit is typically required, with the remaining balance due when the product ships.
Custom orders are made to your specifications (color, material, size, and more) and require a longer production and delivery time, since each piece is produced to your requirements.
Please note: pre-sale and custom orders usually do not support returns or exchanges unless there is a quality problem, so please consider carefully before ordering. Make sure you understand the delivery time, price, and any possible additional costs.
Delivery schedule for pre-sale and custom orders:
Production time: usually about one month.
Arrival time after shipment:
US orders: about 3-7 business days.
International orders: about 10-15 business days, depending on the local postal service.
If you have any questions during the process, contact us at samuraiswordman001@gmail.com.