When will my order arrive?

USA Orders:

We process and ship orders within 1-4 business days (not counting weekends and holidays). Typically, USA orders arrive within 3-7 business days. However, orders to Hawaii, Alaska, PO boxes, and military bases may take up to 15 business days or longer. Thank you for your patience! If you think your order is delayed beyond our usual timeframe, please contact us for an update.

International Orders:

We aim to process and ship international orders within 3-5 business days (excluding weekends and holidays). After shipping, your order may take 10-15 business days to arrive, but it could take longer if it gets held up in customs. Customs procedures vary by country, and delays can sometimes last up to 60 business days. If you suspect your item is stuck in customs, please reach out to your local shipping service for assistance.

Pre-sale orders:

Pre-sales are usually for products that are not yet on the market, and consumers can buy them before the product is released. This way consumers can ensure that they get popular products that are about to be launched.
Generally, a certain deposit is required for pre-sale orders, and the remaining amount is paid when the product is shipped.
Custom orders:

Custom orders allow consumers to customize the parameters of specific products, such as color, material, size, etc. according to personal needs and preferences.
Customized products usually require longer production and delivery time because the manufacturer needs to produce them according to the specific requirements of the customer.
Note:

Pre-sale and custom orders usually do not support returns and exchanges unless there is a quality problem, so consumers need to think carefully before placing an order.
It is also important to understand the specific delivery time, price and any possible additional costs.
If you have specific questions about pre-sale or custom orders or want to discuss a specific product, please let me know!

The delivery schedule for pre-sale and custom orders is as follows:

Production time: usually takes about one month.
Arrival time after shipment:
US orders: about 3-7 business days.
International orders: about 10-15 business days, the specific time depends on the delivery situation of the local post office.
If customers have any questions during this process, they can contact us through the email address you provided (samuraiswordman001@gmail.com).